Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
What's included
- Initial on-site diagnosis and access checks
- Professional clearance equipment and safety setup
- Transparent explanation of required work
- Aftercare advice and prevention tips
Our process
CCTV diagnosis
We map the exact location and extent of the damage before recommending a repair method.
Choose the method
No-dig relining or CIPP lining for accessible cracks and root damage; full excavation only where the pipe has genuinely collapsed.
Repair & verify
Work is completed to current standards and checked with a post-repair camera pass, with any excavated surfaces reinstated.
Drain Repairs — frequently asked questions
How do you decide between relining and excavation?
It comes down to what the CCTV survey shows. Cracks, root damage, and displaced joints in an otherwise round, intact pipe are usually suitable for no-dig relining. A fully collapsed section that has lost its shape needs excavation. We explain which applies to your drain before recommending a repair method.
Is drain repair covered by home insurance?
Many home insurance policies cover drain repair, particularly where the cause is sudden — such as a collapse or a burst — rather than gradual wear. Check your policy's escape-of-water and drainage cover, and we can provide a report and invoice suitable for a claim.
Do you charge a call-out fee?
No, Plumbers Basingstoke does not charge any call-out fees. You only pay for the work completed.
How quickly can you arrive in an emergency?
For urgent drainage issues, we respond promptly across Basingstoke and surrounding areas, with urgent jobs prioritised.
Are you available for emergencies?
Yes, we offer 24/7 emergency drainage services across Basingstoke and surrounding areas. Request a quote online for immediate assistance.
How much does drain unblocking cost?
Costs depend on access, blockage severity, and whether repairs are needed. We give a clear fixed quote before work starts, so you know exactly what you're paying for.
Helpful articles
CCTV Surveys
Why Every Home Buyer Needs a CCTV Drain Survey
A CCTV drain survey before buying a property can reveal hidden problems that cost thousands to fix. Here's what you need to know.
Drain ServicesDrain Jetting vs Drain Rods: Which Method is Best?
Not all drain clearing methods are equal. Learn when jetting beats rods and why professionals prefer high-pressure water.