A burst or split pipe can flood a property within minutes, so it needs an immediate, practical response rather than a wait-and-see approach. Burst pipes are most often caused by frozen water expanding inside the pipe during cold snaps, corrosion in older copper or steel pipework, or a joint failing under water pressure. Our engineers arrive with pipe repair fittings, isolation tools, and — where the burst has caused flooding — pumping equipment to remove standing water. The first priority is always to isolate the water supply and stop further loss, then locate the exact point of failure. Depending on the pipe material and location, we repair the burst section with a permanent fitting, a soldered or push-fit joint, or a short pipe replacement. Where the burst sits behind a wall or under a floor, we work to expose only what's necessary to reach it. Once the leak is stopped, we check the surrounding pipework for related weak points so the same problem doesn't resurface a few weeks later.
We locate and shut off the nearest isolation valve or the main stopcock to stop further water loss the moment we arrive.
Using visual inspection and, where the pipe is hidden, moisture and access checks, we pinpoint the exact point of failure.
The damaged section is repaired or replaced using an appropriate fitting for the pipe material, then pressure-tested before we restore the supply.
We inspect nearby pipework for related wear, restore your water supply, and advise on any drying-out or follow-up work needed.
The cost of a burst pipe repair depends on how accessible the pipe is and whether any flooring, plaster, or tiling needs to be disturbed to reach it. Request a fast, fixed-price quote online — we confirm the price before starting any work beyond immediate isolation, and there is no call-out fee.
Turn off the water at the main stopcock immediately, then switch off any electrics near the affected area if water is close to sockets or fittings. Request emergency help via our online form — the faster the water is isolated, the less damage your property sustains.
Water expands as it freezes, and that expansion can split a pipe from the inside, particularly in unheated lofts, garages, or external walls. The burst often only becomes obvious once the ice thaws and water starts flowing through the split. Insulating exposed pipework helps prevent this.
Only where necessary to reach the damaged section. We assess access carefully and use the least disruptive method available — sometimes a repair fitting can be installed through a small access point rather than removing a large area of wall or floor.